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Up to 50% off Home Furniture, Beds, Mattresses, Sleeper Couches and Sofas | Shop Online
Up to 50% off Home Furniture, Beds, Mattresses, Sleeper Couches and Sofas | Shop Online
- +27 65 242 1068
Menu
- Furniture
-
- Sofas
-
- Beds
-
-
-
Shop by Size
Shop by Comfort
-
-
-
- Mattresses
-
-
-
Shop by Size
Shop by Comfort
-
-
-
- Headboards
- Sleeper Couches
- Bedding
-
- Patio & Outdoor
- Our Story
- Our Blogs
- Get In Touch
At Home & Sleep Solutions we are committed to protecting privacy and to ensuring that personal information is collected and used properly, lawfully and transparently in accordance with the provisions of the Protection of Personal Information Act.
This User Data Policy applies to Home & Sleep Solutions (Pty) Ltd and any of its subsidiaries – referred to as “We”, “our” and “us” in this Policy. By using this site, you agree to the User Data Policy of this website (“www.homeandsleepsolutions.co.za”), which is set out on this website page. The User Data Policy relates to the collection and use of personal information you may supply to us through your conduct on the website – this is done in accordance with the provisions of the Electronic Communications and Transactions Act as well as the provisions of the Protection of Personal Information Act.
We reserve the right, at our discretion, to modify or remove portions of this User Data Policy at any time. This Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Policy governs the manner in which your personal information, obtained through the website, will be dealt with and therefore users should review periodically so that they are updated on any changes.
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in South Africa.
Personal information is only collected for the stated purposes as agreed and consented to by Data subjects. In addition, where necessary information may be retained for legal or research purposes. Including:
To gather contact information for customer service purposes; To confirm and verify customer identity for security purposes; For the detection and prevention of fraud, crime, money laundering or other malpractice; To conduct market or customer satisfaction research or for statistical analysis; For audit and record keeping purposes as required by law; In connection with legal and warranty purposes. In connection with marketing, where consent has been given.
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account to view or amend the personal information held by us.
For Credit Card payments, users are directed to Paygate, a secure third-party credit card processor. This website does not collect, neither do the owners of this website store customers credit card details in any way.
Personal information may be disclosed to service providers involved in the delivery of products or services to customers. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act. We may also disclose personal information: Where there exists a duty or a right to disclose in terms of law or industry codes; Where it is necessary to protect our rights. Unless otherwise stated no personal information will be disclosed to any third party. If you wish to withdraw consent to authorized third-party disclosure, contact us at info@homeandsleepsolutions.co.za
The legal obligation to provide adequate protection for the personal information held as well as to stop unauthorized access and use of personal information is of priority. We continue to review our security controls and related processes to ensure that personal information remains secure.
Our Data Security policies and procedures cover
Physical server and data security;
Computer and network security;
Employee access to personal information;
Secure communications;
Security in contracting out activities or functions e.g., delivery;
Retention and disposal of information;
Acceptable usage of personal information;
Governance and regulatory issues;
Monitoring access and usage of private information;
Investigating and reacting to security incidents
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
IP Addresses; Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
We use cookies to provide you with a better experience. These cookies and Applets allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
We provide links to Websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
Please note that this site advertises on third party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this site. You may opt out of seeing ads for this site by visiting the “Google Opt-out Page” http://www.google.com/settings/ads
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the email address info@homeandsleepsolutions.co.za
Home & Sleep Solutions’ Privacy Statement has been created because we respect your privacy and take the protection of personal information very seriously. This policy tells you how we, Home & Sleep Solutions, will process and protect your personal information
- THE PERSONAL INFORMATION WE COLLECT
- While you use this website, we may collect your personal information, or you may provide it to us (for example by enquiring or becoming a member of Home & Sleep Solutions). For example, your e-mail address, name, home or work address or telephone number.
- There is also information about your computer hardware and software that is automatically collected by Home & Sleep Solutions when you browse our store and this information helps us learn about your browser and operating system. This information can include: your IP address (your computer’s internet protocol address), browser type, domain names, access times and referring website addresses. This information is used by Home & Sleep Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Home & Sleep Solutions website.
- Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Home & Sleep Solutions public comment boards, this information may be collected and used by others.
- HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
- respond to your enquires,
- verify your identity,
- provide you with our services,
- improve our service to you by analysing it for trends,
- send you updates on the latest in skin care, and
- send you marketing material (including electronic communications) relating to other offerings you might be interested in. You can unsubscribe at any time and thereafter we will not market to you.
- DISCLOSURE OF PERSONAL INFORMATION
We will not disclose your personal information to anyone except as provided in this policy.
- We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
- It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our services.
- We will need to disclose your personal information to employees of Home & Sleep Solutions who require it to deliver our services to you. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
- We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.
- COOKIES
- Cookies only store information from your browser, they cannot access data on your hard drive. Cookies are text files that is stored on your device (computer, mobile phone, tablet or other) by a website’s server. Cookies cannot transfer viruses to your computer or mobile device.
- Cookies enable us to improve interactivity with the website. The purpose of “cookies” is to enhance your future visits to our website. You can set your browser to notify you if “cookies” are to be transferred or to reject “cookies” but this may prevent your use of some of our web pages.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- PAYMENT
- We use payment gateways to complete your purchase. Credit Card details are only sorted for the processing of payment and will be deleted once payment is processed.
- All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
- PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.
- COMMENTS
- When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
- MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- EMBEDDED CONTENT FROM OTHER WEBSITES
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
- LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
- SECURITY OF PERSONAL INFORMATION
- Home & Sleep Solutions takes all reasonable steps to ensure the security of our website. Home & Sleep Solutions allows you to access your information at any time to keep it accurate and up to date.
- You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Home & Sleep Solutions’ website
- HOW LONG WE RETAIN YOUR DATA
- For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
- QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact: chad@homeandsleepsolutions.co.za
